KUDOS: Medford Service Tech Russ Rowell earns special recognition from Apple

Apple Certified Macintosh Technician Russ Rowell
Russ Rowell, Apple Certified Macintosh Technician par excellence

We’re pleased to announce that veteran Service Technician Russ Rowell, who works at our Medford location, was recently recognized by Apple Inc. as one of the best in the business. Here’s what they said:

“Congratulations! Your hard work has placed you among the top performing Apple Certified Macintosh Technicians in North America’s Apple Authorized Service Provider channel. Technical metrics and survey satisfaction scores attached to your repairs demonstrate technical acumen, attention to quality and strong customer focus.” – Nicole Goldberg, Apple Field Service, North America

Hats off to Russ for his diligence, hard work, professionalism, and attention to detail. Thanks for all you do!

One Reply to “KUDOS: Medford Service Tech Russ Rowell earns special recognition from Apple”

  1. My name is Todd Derek, I’m an Apple Consultant in Southern Oregon (http://www.toddderek.com). When it comes to hardware repair, these guys sure do a good job for us! Jason Kellogg (Service Manager) and Russ Rowell are both Apple Certified Service Technicians. We use Jason and Russ to help facilitate Apple in and out of warranty repairs. Good job guys!

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