Service Alerts and Updates from Connecting Point

Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range, and were sold primarily between September 2014 and January 2015.

If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Connecting Point SERVICE will replace your device’s iSight camera, free of charge.

Location of iSight camera on Apple iPhone 6 PlusThe iSight camera is located on the back of your iPhone 6 Plus:

To determine if your iPhone 6 Plus is eligible for this free service, please enter its serial number at this link on Apple’s site. If your device does indeed qualify, please contact Connecting Point SERVICE immediately, and we’ll be happy to take care of everything for you.


This program is available for qualifying Apple iPhone 6 Plus devices for up to three years from date of purchase.

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