by Postmaster General | Mar 20, 2016 | Apple Inc., iOS Devices, Service Bulletin
Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry. The affected units fall into a limited serial number range, and were sold primarily between September 2014 and January 2015.
If your iPhone 6 Plus is producing blurry photos and falls into the eligible serial number range, Connecting Point SERVICE will replace your device’s iSight camera, free of charge.
The iSight camera is located on the back of your iPhone 6 Plus:
To determine if your iPhone 6 Plus is eligible for this free service, please enter its serial number at this link on Apple’s site. If your device does indeed qualify, please contact Connecting Point SERVICE immediately, and we’ll be happy to take care of everything for you.
This program is available for qualifying Apple iPhone 6 Plus devices for up to three years from date of purchase.
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by Postmaster General | Mar 18, 2016 | Apple Inc., Service Bulletin
Apple has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts. These MacBook Pro systems were sold between February 2011 and December 2013.
As an Apple Premium Service Provider, Connecting Point is authorized to repair these affected MacBook Pro systems, free of charge. The affected products include select 15-inch and 17-inch MacBook Pro models manufactured in 2011, and select 15-inch MacBook Pro with Retina Display models manufactured from mid-2012 through early 2013.
To determine if your MacBook Pro qualifies for this free service, please see this link on Apple’s site. If your system does indeed qualify, please contact Connecting Point SERVICE immediately, and we’ll be happy to take care of everything for you.
This program is currently slated to be run through December 31st, 2016.
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by Postmaster General | Feb 19, 2016 | Events & Promotions, Service Bulletin
Every new year, a lot of us resolve to get back into shape. But what about your computer?
Has it been acting a little… flabby lately? Takes forever to boot up. Loads apps and documents oh so slowly. Or maybe it seems to be grinding away on something – anything– other than what you’re working on.
Connecting Point SERVICE can help. We’ve got three highly effective ways to PUMP UP YOUR COMPUTER:
- First, a MEMORY UPGRADE. More RAM gives your computer’s operating system and apps more room to do their work, making it noticeably faster. Memory is pretty affordable right now, so we recommend maxing out your computer.
- Second, a SOLID STATE DRIVE, or SSD. SSDs have no moving parts and are many times faster than hard drives (which it replaces). Once we install them, most of our customers say it feels like they’re using a brand new computer. And your old hard drive can be put into an external USB enclosure for additional storage.
- Third, a SYSTEM TUNE-UP. We’ll scan for viruses and malware, check all ports and components, update the operating system, and clear out unneeded programs.
One or more of these options can make a drastic difference in the performance of your system.
So let Connecting Point’s Service Department PUMP UP YOUR COMPUTER. Mac or PC, laptop or desktop, bring your system in before the end of the month and we’ll go over your options. It’s like a gym membership for your computer, except you don’t have to wait months – or drink kale smoothies – to see the results. Plus, print out this page and bring it in with you (or show it to our Service Writer from your mobile device), and we’ll knock 10% off your total bill.
This promotion runs from February 18th through 29th, 2016.
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by Postmaster General | Mar 2, 2015 | Announcements, Service Bulletin
Effective immediately, these are the hours of operation for our Medford location:
- Monday-Friday 8am-6:30pm
- Saturday 9am-6:30pm
- Sunday 11am-5pm
The main change extends the hours of our Service Department to coincide with those of our Sales Department. Now you can enjoy the convenience of dropping off or picking up repairs until 6:30pm, Monday through Saturday. EDIT [03.19.15]: As has been the case for years, our Service Department is unable to field phone calls until 9am weekdays.
And please note our Service Department remains closed on Sundays – which means no repair drop-offs or pickups on that day.
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