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PLEASE NOTE: Medford store experiencing phone issues [Tues., Feb. 24th, 2015]

Phones are temporarily down at Connecting Point's Medford locationUPDATE 12:10 PST: It appears our phones are back up and running again. Give us a ring.

FYI: Our Medford store is having issues with its phone system this morning. If you are unable to get through, please call Jeff’s (541-944-4835) or Tom’s (541-291-8500) cell. You can also email us. If you’re trying to contact our Service Department, you can submit a form here.

The issues appear to be related to our cable provider, and are probably not confined to just us. Techs are working on the issue. We expect to be back up and running shortly. We appreciate your patience, and apologize for any inconvenience.

ALERT: Phone system is down at Medford Connecting Point

Have you tried turning it off and back on again?We tried turning it off and on again. Didn’t work.

Calls ring in, we can pick up the line and hear you – but you can’t hear us. Makes conversation a bit challenging.

For now, we offer this temporary solution: If you need to call us, please use one of these two cell lines: 541.944.4835 or 541.291.8500.

Email is working fine, so feel free to fire away.

UPDATE: We just received word that this is an area-wide landline outage. We’ll post status updates as we learn more.