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YES! Connecting Point will be open Labor Day, all departments, regular hours

open Labor Day 2018 open regular hours Connecting Point Medford Oregon Rogue Valley holiday southern Oregon

Yes indeed. Connecting Point will be open Labor Day (Monday, Sept. 3rd, 2018).

We’ll be open Labor Day for our regular hours (9 am to 6:30 pm). All departments will be open, including Connecting Point SERVICE. We invite you to take refuge from the heat and smoke and stop in to say “hi”!

YES! Connecting Point will be open Labor Day, all departments, regular hours

Labor Day 2017 open regular hours Connecting Point Medford Oregon

We’re pleased to report that Connecting Point will be open Labor Day (Monday, Sept. 4th, 2017).

We’ll be open on Labor Day for our regular hours (9 am to 6:30 pm). All departments will be open, including Connecting Point SERVICE. We invite you to take refuge from the heat and smoke and stop in to say “hi”!

Connecting Point earns Apple Premium Service Provider designation for 2015

Connecting Point earns Apple Premium Service Provider designation for 2015

Apple Premium Service Provider 2015Connecting Point Computer Centers, the area’s only locally-owned, independent Apple retailer and services provider, is pleased to announce Apple has awarded us its Premium Service Provider designation. This accolade is given to an elite tier of Apple Authorized Service Providers in recognition of their unparalleled commitment to technical excellence and customer service. According to Apple, “Premium Service Providers consistently deliver exceptional repair support and customer experience that meet Apple’s exacting standard for high-quality repair and prompt service.”

Connecting Point traces its roots back to the pre-personal computer era. Founded in 1975 by Bob Howell and current owner and CEO Rick Mandell, Connecting Point began as a small stereo store. Later, the business expanded to embrace electronic parts, video gear, and even CB radios. But a turning point occurred in 1977, when Connecting Point – then part of the Minneapolis-based franchise TEAM Electronics – became one of the earliest retailers for the new, groundbreaking Apple II personal computer.

Today, Connecting Point is proud to sell, service, and provide unparalleled support for every product in the Apple line – including Mac, iPhone, iPad, and iPod. As one of just over a hundred Premium Service Providers in all of North America – that’s only 18% of the total number of Apple Service Providers – you can rest assured your Apple service will be performed by one of the oldest, most experienced, and accredited Apple service centers in the world.

Connecting Point’s Medford store revises its hours (slightly)

New store hours for Medford's Connecting PointEffective immediately, these are the hours of operation for our Medford location:

  • Monday-Friday 8am-6:30pm
  • Saturday 9am-6:30pm
  • Sunday 11am-5pm

The main change extends the hours of our Service Department to coincide with those of our Sales Department. Now you can enjoy the convenience of dropping off or picking up repairs until 6:30pm, Monday through Saturday. EDIT [03.19.15]: As has been the case for years, our Service Department is unable to field phone calls until 9am weekdays.

And please note our Service Department remains closed on Sundays – which means no repair drop-offs or pickups on that day.

Apple MacBook Pro repair extension program for video issues: Connecting Point to perform service at no charge

Apple MacBook Pro 15-inch, circa 2011Do you own a 15- or 17-inch MacBook Pro, purchased between 2011 and 2013, that’s been having some weird video problems?

Apple has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts. These MacBook Pro systems were sold between February 2011 and December 2013.

As an Apple Authorized Service Provider, Connecting Point SERVICE will repair these affected MacBook Pro systems, free of charge.

To find out if your MacBook Pro may qualify, and to determine what to do next, please click here.