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Apple Authorized iPad iPod Watch iPhone repair

Competent, experienced, and fully authorized Apple iPod iPad Watch iPhone repair, upgrades, and support.

If you have a broken Apple iPod®, iPhone®, Watch®, or iPad®, Connecting Point SERVICE is both fully qualified and Apple authorized to take care of the problem for you. Just bring it in. We perform both warranty and out-of-warranty service.

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Apple iPod iPad iPhone repair done right.

Apple certified technicians will gently and lovingly nurse your ailing Apple device back to health,* using genuine Apple parts and strictly following Apple procedures and guidelines.


Common iOS Device Service Rates

Here are our fees** for some of the most commonly requested procedures and services:

  • Initial iOS device setup for your new iPod touch, iPhone, or iPad $49.99
  • Help resetting your Apple ID or password $49.99
  • Apple device restore to factory defaults $59.99
  • iOS device backup or restore $99.99 or $69.99 with purchase or repair
  • iOS device password management $49.99
  • One hour of one-on-one iCoach training on your device $99.99

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Same-day iPhone display repair on most models

You are now able to bring your iPhone in weekdays before 3 pm, and get it back the same day. We get pretty attached to our iPhones, and it’s painful to be without them. Now you don’t have to be  without yours for more than a few hours! Connecting Point SERVICE is an Apple Authorized Service Provider, rigorously trained by Apple, using certified technicians and only Apple parts for our repairs. To make your appointment for same-day iPhone display repair, contact Connecting Point SERVICE using our handy online form, or call 541-773-9861.

IMPORTANT:
Please remove all cases, covers, or screen protectors from your mobile device, make sure it is completely backed up, and disable Find My iPhone/iPad before bringing your device to our Service Dept. Thanks!

 logo Apple Authorized Service Provider Connecting Point Medford Oregon Rogue Valley mac iphone ipad repair
IMPORTANT: Please be sure to disable Find My iPhone / Find My iPad on your device before bringing it to Connecting Point SERVICE. If you are uncertain how to do this, be certain to have a valid, correct Apple ID and password for your device. Otherwise, chances are good we will not be able to service your device.

* There are certain circumstances where we may be required to ship your device to Apple for repair. When a repair cannot be performed in-house, we send it to an Apple service center.

** If Connecting Point SERVICE is unable to resolve your issue, you will not be charged for our time. However, neither Connecting Point, Inc. nor Connecting Point SERVICE may be held responsible for loss of data of any kind. We encourage you to discuss proper backup procedures with one of our technicians.


Apple, the Apple logo, iPod, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries. AppleCare is a service mark of Apple Inc., registered in the U.S. and other countries. In some cases , mobile devices will be sent to Apple for repair or replacement.