by Postmaster General | Sep 26, 2014 | Apple Inc., Deal of the Week, iOS Devices
No longer must you worry about your iPhone going dead in the car. Because this week’s DOTW brings a brand-name charger and Lightning cable to you for less than 10 bucks.
Kensington has been making high-quality Apple accessories for over 30 years. This is not your run-of-the-mill cheap Asian knockoff, but a quality-built, reliable product.
So forget about your iPhone’s battery charge indicator, at least while you’re driving. Because we’ve got a fast 1.0-amp charger and USB-to-Lightning for half off the normal price of $19.99. That’s right: This week only, while supplies last, we’re slashing the price to $9.99. Find out more about our latest Deal of the Week here.
by Postmaster General | Sep 25, 2014 | Apple Inc., iOS Devices, Service Bulletin, Tech Tips
A number of iPhone 6 and iPhone 6 Plus users are reporting issues with their devices after updating to iOS 8.0.1. Specifically, they have been experiencing loss of cellular service and/or the ability to use Touch ID. Until Apple releases iOS 8.0.2 “in the next few days,” which fixes the issue, they have posted a workaround on the Apple support site:
“We have a workaround for you if you have an iPhone 6 or iPhone 6 Plus and you lost cellular service and Touch ID functionality today after updating to iOS 8.0.1. You can reinstall iOS 8 through iTunes by following the instructions below. We are also preparing iOS 8.0.2 with a fix for the issue, and will release it as soon as it’s ready in the next few days.
“Follow these steps to reinstall iOS 8.0.
- Make sure that you’re using the latest version of iTunes.
- Connect your iPhone to iTunes.
- Back up your iPhone in iTunes on your Mac or PC. iCloud backups won’t restore to earlier versions, including iOS 8.0.
- Download the file below that corresponds to your device:
- Select the file you just downloaded by doing one of these in iTunes:
- Mac: Press the Option key and click Check for Update.
- Windows: Press the Shift key and click Check for Update.
- Press Update to install iOS 8 on your iPhone.
“The Health app won’t work in iOS 8 after these steps. It will be fixed in our upcoming iOS 8.0.2 software update.”
Jason Kellogg, Service Manager, Medford location
Jason Kellogg, Service Manager for our Medford location, spoke with KTVL News 10’s Molly Trotter about the issue on Thursday afternoon.
UPDATE 1 – FRIDAY, SEPT. 26: Apple told CNBC that “less than 40,000 iPhone 6 and iPhone 6 Plus devices were impacted by yesterday’s iOS 8.0.1 bugs.
UPDATE 2 – FRIDAY, SEPT. 26: Apple has released the promised iOS 8.0.2 update. It incorporates “improvements and bug fixes,” including:
- Fixes an issue in iOS 8.0.1 that impacted cellular network connectivity and Touch ID on iPhone 6 and iPhone 6 Plus
- Fixes a bug so HealthKit apps can now be made available on the App Store
- Addresses an issue where 3rd party keyboards could become deselected when a user enters their passcode
- Fixes an issue that prevented some apps from accessing photos from the Photo Library
- Improves the reliability of the Reachability feature on iPhone 6 and iPhone 6 Plus
- Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages
- Better support of Ask To Buy for Family Sharing for In-App Purchases
- Fixes an issue where ringtones were sometimes not restored from iCloud backups
- Fixes a bug that prevented uploading photos and videos from Safari
To install the update go to Settings > General > Software Update on your iPhone.
by Postmaster General | Sep 11, 2014 | Apple Inc., Events & Promotions, iOS Devices, New and Hot
Get the latest Apple® iPhone® from the people who know Apple best: Connecting Point, your local Apple Specialist. Beginning from the moment we open on Friday, September 12th, we’ll accept pre-orders for the new iPhone 6 and iPhone 6 Plus. Both products will begin shipping the following week, on September 19th.
We’ll be offering special 20-month, interest free financing through the Verizon Edge program.* And if you have an iPhone you’d like to trade in, we can help with that, too.
Want more information? We’ve got a handy form for that.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.
*Conditions apply. See store for details.
by Postmaster General | Sep 9, 2014 | Announcements, Apple Inc., Events & Promotions, iOS Devices, New and Hot, Tech News
Overhead shot of mysterious “white box” Apple built at the Flint Center, Cupertino. (Photo credit Fortune.com)
In a departure from recent events, Apple will be streaming this morning’s big news live from the Flint Center in Cupertino, beginning at 10am PT / 1pm ET. (NOTE: Live stream requires Apple’s Safari browser. Also available on the Apple Events channel on Apple TV.) Apple is rumored to be introducing a new iPhone (or two?), and possibly a companion wearable device many sites are referring to as the iWatch. But truth be told, outside of Apple’s inner circle, no one knows for sure what will happen. Even though Connecting Point is an Apple Specialist, and has a relationship with Apple stretching back over three decades, we’re as in the dark as everyone else about the true nature of this event.
A number of leading tech and news sites will be live blogging this event:
At the conclusion of the event, and after the smoke clears, we’ll be passing along all the details as soon as we have them.
by Postmaster General | Aug 27, 2014 | Apple Inc., Events & Promotions
Summer’s almost gone. Time to head back to school. Head back to work. Time to Get. Stuff. Done.
And the best way to get stuff done? A new Mac from Connecting Point.
And getting one is now both easy and affordable: For a limited time, Connecting Point’s offering special financing and terrific incentives.
Canon PIXMA MX472 All-in-One Wireless inkjet office solution features an Automatic Document Feeder for unattended multi-page scanning and copying, 50-page fax memory, AirPrint support, and up to 4800 x 1200 dpi optimized color printing. Retail price $99.99
Whether you’re upgrading, or switching from Windows, now’s the best time to buy, during Connecting Point’s ‘Head Back with a Mac Sale,’ running from Wednesday, August 27th through Saturday, August 30.
During this sale, buy any Mac and get a FREE Canon Pixma MX472 All-in-One printer / scanner / copier / fax (which normally retails for $99.99).*
Plus get six, 12, or even as much as 18 months interest-free financing, with your good credit.**
But don’t delay: This sale lasts just four days. When we close for the night on Saturday, our ‘Head Back with a Mac Sale’ closes, too!
*Limited to stock on hand. **NO INTEREST, IF PAID IN FULL WITHIN 6, 12, OR 18 MONTHS on qualifying purchases made with your GE Capital Retail Bank Home Design credit card between May 23rd, 2014 and January 16th, 2015. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6, 12, or 18 months. Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 6, 12, or 18 months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length, and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing GE Capital cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.
by Postmaster General | Aug 25, 2014 | Announcements, Apple Inc., iOS Devices, Service Bulletin, Tech News
UPDATED AUGUST 28: Please read carefully.
Apple Inc. launched an iPhone battery replacement program today. Apparently, a “very small percentage of iPhone 5 devices may suddenly experience shorter battery life or need to be charged more frequently. The affected iPhone 5 devices were sold between September 2012 and January 2013 and fall within a limited serial number range.” Qualifying devices experiencing battery-related issues may have their battery replaced at no charge to you. Here’s how the program works…
STEP #1: To find out if your iPhone 5 qualifies for this program, visit the Apple support site here. Here, you’ll be asked to type in the serial number of your iPhone 5. (Finding the serial number of your iPhone is very simple.)
STEP #2: Once you’ve determined that your phone does indeed qualify, bring it in to either one of our locations. There, Connecting Point SERVICE will run a brief diagnostic to verify your phone is having battery-related issues. PLEASE NOTE: Your iPhone 5 must fail this diagnostic in order for us to replace its battery. Apple has made it clear we cannot supply a replacement unless it meets this condition.
STEP 3: Once we verify your iPhone 5 qualifies for the program, we’ll add you to a growing list of customers also awaiting battery replacements. We currently have a large number of batteries on order, but as of August 28th, none have shipped.
STEP #4: Once your battery arrives, we will immediately contact you to set up a date to bring in your iPhone 5. Unfortunately, this is not a procedure that can be performed while you wait. We will strive for a one-day turnaround, to minimize the time you spend without your iPhone.
In short, we’ll take care of everything, regardless of where you purchased your iPhone. Connecting Point is an Apple Authorized Service Provider, able to work on all Apple products, in or out of warranty. If you have additional questions, give us a call, or contact Connecting Point SERVICE via this handy form.
