Apple announces iMac (27-inch) 3TB Hard Drive Replacement Program; how to check yours

Apple iMac 27-inch 2012Today, this announcement came from Apple’s support site:

Apple has determined that a very small number of 3TB hard drives used in 27-inch iMac systems, may fail under certain conditions. These systems were sold between December 2012 and September 2013.

Apple or an Apple Authorized Service Provider (AASP) will replace affected hard drives free of charge.

Apple is contacting affected iMac owners who provided a valid email address during the product registration process to let them know about this program. If you have not been contacted, but think you have a 3TB hard drive, you can enter your serial number below to see if it’s part of this program.

How to check to see if your iMac qualifies for this replacement program: Head to this page on the Apple support site. You’ll need to have the serial number of your iMac handy. It may be found on your purchase receipt. If that’s not readily available, here’s a page on Apple’s site that describes several methods of finding it.

Replacement Process: Does your iMac qualify? Apple recommends replacing affected hard drives as soon as possible. As an Apple Premium Service Provider, Connecting Point is fully capable of taking care of this replacement, regardless of where you purchased your iMac. Contact Connecting Point SERVICE as soon as possible to facilitate your repair:

Back up everything on your iMac before you bring it in to us. This part is important. You’ll need to re-install your operating system, other applications, and any documents or data after your hard drive is replaced. If you would like Connecting Point SERVICE to take care of this for you, we’re more than happy to do so – but we’ll have to charge for that part of the repair.

Other details: If you believe you have paid for a repair or replacement due to this issue, contact Apple regarding a refund. This worldwide Apple program does not extend the standard warranty coverage of the iMac. The program covers affected iMac models until December 19, 2015 or three years from its original date of sale, whichever provides longer coverage for you.

Learn about this morning’s WWDC announcements in real time via Apple livestream, tech site liveblogs

Apple’s 2015 Worldwide Developers Conference (WWDC) launches with a keynote this morning. Expect big announcements about the next versions of OS X and iOS, along with developer-centric news about the Swift programming language and a Software Development Kit (SDK) for the Apple Watch. You can read some educated guesses about additional announcements over on Ars Technica.

If you’d like to experience each technological bombshell as it lands, Apple will be broadcasting the keynote live on their site – but you’ll only be able to watch it in their Safari browser, running on either a Mac or an iOS device, or on a 2nd-generation or later Apple TV.

In addition, a number of tech and business sites will be liveblogging the event:

DADS AND GRADS MAC SALE kicks off tomorrow; Hot 98.9 remote, Disneyland vacation promo Sat., May 30

So here we are: Graduation and Father’s Day. What’s the best gift for your dad or grad?Connecting Point's DADS AND GRADS MAC SALE - May 29th-June 1st, 2015

Connecting Point has a simple solution for both: A new Mac!

College-bound grads get a competitive edge with a new MacBook, MacBook Air, or MacBook Pro.

And Dad gets something he’ll use and appreciate all year ‘round with a portable Mac — or maybe he’d prefer the sleek, all-in-one brilliance of an iMac desktop.

Connecting Point Gift CardConnecting Point wants to make it easy. This weekend, buy any new Mac with AppleCare, and get a $50 Connecting Point gift card.

EPSON Expression XP-310 All-in-OneYou may also opt to get a highly capable $100 EPSON Expression XP-310 All-in-One printer/scanner/copier/fax for half price!*

Original Apple iMac from 1998, in Bondi blueAnd if you bring in your old computer, Mac or PC, working or not, we’ll give you an additional $50 credit toward your new Mac. And yes, you can combine this with both of the first two offers, saving yourself $150 in the process.

Get your new Mac from the the experts who know Apple best. Connecting Point offers four decades experience, introductory classes, free iCoach sessions, special financing, and complimentary up-and-running tech support.

It’s the DADS AND GRADS MAC SALE at Connecting Point, this weekend, Friday, May 29th through Monday, June 1st.

Disneyland Family Vacation for four giveaway, courtesy Connecting Point and Hot 98.9 FMAnd right smack in the middle of the sale, on Saturday, May 30th, we’ll be hosting a live radio remote with Hot 98.9 FM from 11 am to 1 pm. During the broadcast, stop by in person to enter for a chance to win a Disneyland Family Vacation Giveaway, a vacation package for four that includes three-day/one park-per-day Park Hopper passes, a $500 Visa card credit, $800 lodging and airfare. (See official contest rules here.)


Apple, the Apple logo, Mac, MacBook, MacBook Air, andMacBook Pro are trademarks of Apple Inc., registered in the U.S. and other countries. AppleCare is a service mark of Apple Inc.

NEW ARRIVAL: Apple MacBook 12-inch, now in stock at both stores…and it’s a beauty.

NEW ARRIVAL: Apple MacBook 12-inch, now in stock at both stores…and it’s a beauty.

12-inch Apple MacBook now in stock at Connecting PointJust a hair over a half-inch thick (at its thickest point). Just a smidge over two pounds.

It can only be the all-new Apple MacBook. With its groundbreaking new ultra-slim design, razor-sharp Retina display and innovative USB-C multi-purpose port, the new MacBook is unlike any other notebook. It’s the lightest, most compact Mac notebook ever. It even comes in three different colors: Silver, Space Gray (shown) and Gold. And we’ve just gotten them in stock,* at both Connecting Point locations.

You really have to see, touch, and lift this stunning new design to appreciate it. So come down and check out the latest from Apple, at the place that knows Apple best: Connecting Point Computer Centers…For four decades, your local, independent experts.

*Not every model and color is in stock, and supplies are still constrained. Shop early for best selection.

Apple MacBook Pro repair extension program for video issues: Connecting Point to perform service at no charge

Apple MacBook Pro 15-inch, circa 2011Do you own a 15- or 17-inch MacBook Pro, purchased between 2011 and 2013, that’s been having some weird video problems?

Apple has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts. These MacBook Pro systems were sold between February 2011 and December 2013.

As an Apple Authorized Service Provider, Connecting Point SERVICE will repair these affected MacBook Pro systems, free of charge.

To find out if your MacBook Pro may qualify, and to determine what to do next, please click here.

EXTENDED! Get up to 18 months interest-deferred financing (offer now ends Sunday, Jan. 25th)

6 MONTHS OFFER applies to purchases of up to $998.99 12 MONTHS OFFER applies to purchases of $999.00 - $1498.99 18 MONTHS OFFER applies to purchases of $1499.00 or greaterGet the Mac®, iPad®, or iPhone® you want now, and take up to 18 months to pay.*

That’s right: you’ll pay NO INTEREST IF THE BALANCE IS PAID IN FULL WITHIN 6, 12, OR 18 MONTHS* on qualifying purchases made with your Synchrony Financial credit card between May 23rd, 2014 and January 25th, 2015. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full within 6, 12, or 18 months.

Applying takes mere minutes. Click for more information.

*Offer applies only to single-receipt qualifying purchases. No interest will be charged on the promo purchase if you pay the promo purchase amount in full within 6, 12, or 18 months. If you do not, interest will be charged on the promo purchase from the purchase date. Depending on purchase amount, promotion length, and payment allocation, the required minimum monthly payments may or may not pay off purchase by end of promotional period. Regular account terms apply to non-promotional purchases and, after promotion ends, to promotional balance. For new accounts: Purchase APR is 29.99%; Minimum Interest Charge is $2. Existing Synchrony Financial cardholders should see their credit card agreement for their applicable terms. Subject to credit approval.