It’s a nationwide problem, but we’ve recently seen a lot more activity targeting local residents. In this scam, telephone solicitors claiming to be from Microsoft technical support direct you to a web address, then prompt you to download malware to your computer. Once installed, your computer surrenders to their control. Chaos ensues.

Medford Service Manager Jason Kellogg talks to KTVL reporter

Medford Service Manager Jason Kellogg

Yesterday, Medford Service Manager Jason Kellogg was interviewed by Medford CBS affiliate KTVL about the problem – and how to avoid it.

Be alert. Be aware. And bear in mind Microsoft will never telephone you to warn of an issue with your computer.

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