13-inch MacBook Pro Display Backlight Service Program
- Display backlight continuously or intermittently shows vertical bright areas along the entire bottom of the screen
- Display backlight stops working completely
Affected devices were sold between October 2016 and February 2018. Apple or an Apple Authorized Service Provider will service affected MacBook Pro units, free of charge.
Eligible Models
To identify your computer’s model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.
- MacBook Pro (13-inch, 2016, Four Thunderbolt 3 Ports)
- MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports)
Note: No other Mac notebook models are part of this program.
Service Process
As an Apple Premium Service Provider, Connecting Point is fully authorized to take care of every aspect of your repair. Simply call Connecting Point SERVICE (541-773-9861) to set up an appointment. Our service department is open Monday through Saturday, 9am to 6:30pm. Your MacBook Pro will be examined prior to any service to verify that it is eligible for this program.
To prepare your unit for service, please backup your data.
Note: If your MacBook Pro has any damage which impairs the service, that issue will need to be repaired first. In some cases, there may be a cost associated with the repair.
Additional Information
This worldwide Apple program does not extend the standard warranty coverage of your MacBook Pro.
If you believe your MacBook Pro was affected by this issue, and you have already paid to have your display repaired, you can contact Apple about a refund.
The program covers eligible MacBook Pro models for four years after the first retail sale of the unit.
Originally posted on Apple website May 5, 2019.
Deal of the Week | 3-Foot Braided Nylon Lightning Cable $4.99 (reg. $14.99)
This week’s DEAL: 3-Foot Braided Nylon Lightning Cable $4.99 (reg. $14.99)
Certified compatibility with Apple devices, at a fraction of the cost. Our high-quality Braided Nylon Lightning Cable offers a “bend lifespan” of over 1000 bends, thanks to its durable construction. MFi (an acronym for “Made for iPhone/iPad”) certification means full functionality with all the latest Apple iPhone and iPad models. We normally sell these cables for an already-competitive $14.99, but as this week’s DOTW, they’re on sale for just $4.99!
This offer runs from Friday, March 8th through Thursday, March 14th, 2019, while supplies last. Sorry, no rain checks.
Medical professionals: Save $250 on Mac, and $100 on iPad, PCs
Calling all medical professionals…
Do you or a family member work in the medical field? We have an exclusive offer for you! Starting Thursday, January 24th, Connecting Point will offer some crazy discounts for our valued healthcare customers: Save up to $250 off all new Apple Mac computers in stock with AppleCare Plus and up to $100 off select new iPad Pro models with AppleCare Plus.Not an Apple person? That’s okay! You can save $100 off any new PC/ Windows purchase.Choose from America’s favorite PC brands, including Dell, Lenova, Acer, HP, and more. Just visit the store, tell us where you work, what your job is… and SAVE! Just our way of showing our gratitude for helping to keep our community vibrant and healthy. From dentists to nurses to receptionists to doctors, we want to say thank you for your service to everyone in the medical field (and their families). Offer runs from Thursday, January 24th through Monday, January 28th, 2019.
12 DAYS OF SAVINGS – DAY 7 (Monday, Dec. 19th): $20 Off All Apple TV Models
12 DAYS OF SAVINGS | DAY 7 – Monday, Dec. 19th:
$20 Off All Apple TV Models In Stock
Watching movies, TV shows, and live sports through apps is where television is headed. And the new Apple TV® is built around that vision.1
Apple TV would make an excellent gift for the entire family. Find out more about Apple TV here.
This offer will be available all day Monday, December 19th, 2016, or while supplies last. Limit one per customer. Sorry, no rain checks. 1 Subscription may be required to access some content. Live sports subject to blackouts. TM and © 2016 Apple Inc. All rights reserved.