by Postmaster General | Mar 19, 2013 | Apple Inc., Service Bulletin, Tech News
Russ Rowell, Apple Certified Macintosh Technician par excellence
We’re pleased to announce that veteran Service Technician Russ Rowell, who works at our Medford location, was recently recognized by Apple Inc. as one of the best in the business. Here’s what they said:
“Congratulations! Your hard work has placed you among the top performing Apple Certified Macintosh Technicians in North America’s Apple Authorized Service Provider channel. Technical metrics and survey satisfaction scores attached to your repairs demonstrate technical acumen, attention to quality and strong customer focus.” – Nicole Goldberg, Apple Field Service, North America
Hats off to Russ for his diligence, hard work, professionalism, and attention to detail. Thanks for all you do!
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by Postmaster General | Feb 1, 2013 | Announcements, Tech News
Simple, automatic, and unlimited offsite backup of your critical data – for less than seven dollars a month.
A good backup strategy is an important part of the whole computer ownership experience. But most backup methods are flawed in important ways. They’re too complicated, too expensive, too time consuming – to the point where many computer owners end up not following through. Their data is at risk.
SafeBox Automated Online Backup changes all that. For just $79.99 a year, your data is securely sent over the Internet to redundant remote servers – and it all happens in the background, with no intervention needed on your part. So even if your computer is stolen or destroyed, your information – documents, photos, videos, financial data, games, apps, songs – is safe and sound. There’s no equipment to buy, no media to manage, no procedures to follow. Set it, and forget it.
We can set up SafeBox on your PC or Mac in about 15 minutes. Find out the full story here.
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by Postmaster General | Oct 24, 2012 | Apple Inc., New and Hot, Tech News
It looks like the pundits and the rumor sites got it mostly right.
Yesterday, Apple announced a Shrinky Dinked addition to their tablet family, the iPad mini (7.9-inch 1024 x 768 display versus the original’s 9.7-inch one, making for a pencil-thin form factor you can hold in one hand).
Apple also announced a new version of the 13-inch MacBook Pro, this time with a 2560 x 1600 Retina display. And they previewed a Kate Moss-thin revamp of the iMac (say goodbye to built-in SuperDrive, and hello to faster Intel Core quad-core processors, Thunderbolt, and an innovative hybrid storage system Apple calls Fusion Drive). (more…)
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by Postmaster General | Oct 22, 2012 | Apple Inc., Service Bulletin, Tech News
NOTE: This program covers affected iMacs for three years after the first retail sale of the unit or until April 12, 2013, whichever provides longer coverage. Apple will continue to evaluate repair data and will provide further repair updates to this program as needed. If it has been more than three years since you purchased your qualifying iMac, please be sure you get your qualifying iMac checked in to our Service Department before it closes at 6 PM Friday, April 12th.
If you purchased (and registered) an iMac during 2009 to 2011, you probably received an email from Apple recently. According to Apple, “certain Seagate 1TB hard drives used in 21.5-inch and 27-inch iMac systems may fail. These systems were sold between October 2009 and July 2011.” (more…)
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by Postmaster General | Oct 2, 2012 | Apple Inc., New and Hot, Tech News
The redesigned, ultra-portable iPod nano has a larger Multi-Touch display; plays music, FM radio, and videos; includes built-in Bluetooth technology; and features a pedometer and Nike+ support for fitness.
About the size of a credit card — and just 5.4 mm thin — the new iPod nano is the thinnest iPod ever made. The 2.5-inch Multi-Touch display is nearly twice as big as the display on the previous iPod nano, so you can see more of the music, photos, and videos you love. Buttons let you quickly play, pause, change songs, or adjust the volume. The smooth new anodized aluminum design makes iPod nano feel as good as it sounds. And iPod nano wouldn’t be iPod nano without your choice of seven gorgeous, hard-to-choose-from colors.
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