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Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk. Affected units were sold primarily between September 2015 and February 2017, and product eligibility is determined by the product serial number.

As a result, Apple has voluntarily decided to replace affected batteries, free of charge, through its 15-inch MacBook Pro Battery Recall Program. As an Apple Premium Service Provider, Connecting Point SERVICE is fully authorized to perform this replacement.

Eligibility

First check to see which 15-inch MacBook Pro you have. Choose About This Mac from the Apple menu () in the upper-left corner of your screen. Confirm your model is “MacBook Pro (Retina, 15-inch, Mid 2015).” If you have that model, enter your computer’s serial number in the box at this link to see if it is eligible for this program.

If you find your MacBook Pro is eligible, please stop using it and bring it in to us immediately.