More changes at Connecting Point
In light of recent events, including orders issued by Gov. Kate Brown on Monday morning, Connecting Point is adjusting its store hours. We’re now open from 9 am to 4 pm, Monday through Saturday. For the time being, we will be closed on Sundays. Our monthly introductory Mac and iPad classes have been suspended. Our regular Deal of the Week offerings have also been suspended. And we will no longer be making onsite service calls, because we’ve determined it’s just too much of a risk for both you and us. We will offer free delivery of completed repairs within the greater Medford area. Many of our fellow small businesses are temporarily closed, either voluntarily or because of new state and federal guidelines. We are humbled to have been earmarked as an “essential business,” but it does make a lot of sense. With so many of us homebound and sheltering in place, it’s hard to think of another situation where properly functioning technology — especially our smartphones, tablets, and computers — is so vitally important. Connecting Point is committed to remaining open, including our service department, to help our fellow Rogue Valley residents stay connected. Connected with work. Connected with distant and not-so-distant friends and family. Connected to the internet and streaming services to help pass the time. And most of all, connected with each other. In addition to protective measures we rolled out last week (stringent disinfection procedures throughout the store, free shipping on all orders over $100, free front “porch delivery” by Connecting Point within the greater Medford area on orders over $100, and “no contact” curbside pickup of products prepaid over the phone or via our online Apple eStore, we’re adding a few more:- We’ve implemented a sterile, isolated service check-in in area just inside our front doors (see photo above). From now on, every item brought in for service of any kind will be first deposited in this new check-in area. A single staff member will come forward to receive your item and check it into our system. Afterwards, all surfaces are disinfected in preparation for the next customer. In addition, your items will be safely sanitized, both before and after the service or upgrade has been performed.
- Because we’re not a large store, we’re honoring the concept of social distancing by limiting customers to one at a time (or one couple or small group). A sales specialist will assist you with questions and demonstrations while strictly maintaining the six foot distance experts recommend.
- We’d also suggest calling ahead before visiting, for both sales or service related situations. That way, we can do our utmost to minimize your time inside the store.
We also have other tools you might find handy to get through this tumultuous time. We have the entire iPad line in stock, along with every Mac model (including the new MacBook Air announced just last week). We carry smart speakers like Apple HomePod. We also carry several lines of brand-name Windows laptops and desktops. And we offer other products to make your “staycation” more enjoyable:
- Apple TV with Siri remote to make streaming to your big screen TV both simple and enjoyable.
- Webcams for FaceTime, Zoom, Skype, WebEx or other conferencing purposes. These have been notoriously hard to source, but we are working hard to keep up with unprecedented customer demand.
- Memory upgrades and SSDs. If you’re just not yet ready or able to get a new computer, these are two excellent ways to wring new life out of your old one. By maxing out your computer’s RAM and replacing its hard drive with an SSD (Solid State Device), you will not believe the performance boost! Call us at 541-773-9861 for full details.
- Wi-Fi routers, adapters, repeaters, and accessories. You’re likely leaning pretty hard on your Wi-Fi network right now. We offer the latest wireless routers for squeezing every last drop of bandwidth out of it, and Wi-Fi adapters and extenders to ensure it reaches every corner of your home or business. We love solving connectivity problems. Lean on us.